Privacy policy

Who we are
Our website address is: https://www.surfmama.pt
By using our services, you are entrusting us with your information. We understand that this is a huge responsibility and we work hard to protect your information and give you control over it.

Privacy Policy
This policy is aimed at those who use our services. We help you understand why we collect information and how you can use, export and delete your information.
Our services allow thousands of people to have an incredible experience at sea. Sliding on the waves of the west coast in
Peniche, more specifically, in Baleal.

Personal data
When you want to use our services, we may ask you to provide us with certain personally identifiable information that can be used to contact you or provide a better service. Personally identifiable information may include, but is not limited to:
- Full name - Address
- E-mail and telephone number - Age
- Nationality
We want you to understand the types of information we collect. We collect your personal data when you send us information or request the availability form or subscribe to our newsletter service.

Contact form
By filling in the contact form with your details, you authorize the Application to use these details to respond to requests for information, quotes or any other type of request indicated in the form header.

Newsletter subscription
By registering on our site or making a purchase on our site, your e-mail address may also be added to this list as a result of subscribing to this application.

How do we use your information?
- To provide customer support and a better experience.
- To provide and maintain our service.
- To notify you about changes to our service.
- To collect analysis or valuable information so that we can improve our service.
- To provide you with newsletters, special offers and general information about our services.
Your data is only used for internal purposes.

How do we protect your data?

Our website is regularly scanned for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular malware scanning.
Your personal information is contained in protected networks and can only be accessed by a limited number of people who have special access rights to such systems and are obliged to keep the information confidential. In addition, all confidential/credit information you provide is encrypted using Secure Socket Layer (SSL) technology.


How long do we keep your data?

Data can be stored indefinitely, but can be edited, updated or deleted at any time by our site administrators.


What rights do you have over your data?

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete all personal data we hold about you. This does not include any data that we are required to keep for administrative, legal or security purposes.

What is a Cookie?

Cookies are files or text files containing small amounts of information that are downloaded and stored on the user's device via their browser when they visit a web page.
Cookies can be categorized according to the purpose they serve.
There are cookies that are strictly necessary for the website to function, while others collect statistical information in order to analyze the use of the website and its performance or are used to ensure that additional functionalities are made available to the website or to save the visitor's preferences for browsing the website whenever they use the same device. Other cookies may also be used to measure the success of applications and the effectiveness of third-party advertising.
Cookies are essential for the functioning of the Internet; they do not damage the user's equipment or device and, if they are activated in the configuration of your browser, they help to identify and resolve possible errors in the operation of the site.

Why use cookies?

The main objective is to simplify navigation and allow the user to make better use of the website. To this end, the user is recognized every time they access the site, eliminating the need to repeatedly enter the same information and thus enabling faster, more efficient and better quality browsing. The information collected by cookies also allows Surf Mama to improve the site.


Should I accept the use of cookies?

It is important to note that the use of cookies is essential for the correct functioning of the website as a whole, so accepting them is recommended.

How can I change my cookie management preferences?

You can revoke your consent or change your cookie management preferences at any time on the cookies page of the website.
Alternatively, most browsers allow you to control the cookies stored on the visitor's device and delete them immediately if you wish to stop allowing the local storage of cookies.

More information can be found at:
www.aboutcookies.org or www.allaboutcookies.org.

Users can always configure the devices and browsers they use to accept all or some cookies, to notify them whenever a cookie is issued, or to never receive cookies.
You can find more specific information on how to manage cookie preferences for the most popular browsers at:
- Google Chrome
- Microsoft Edge
- Mozilla Firefox
- Microsoft Internet Explorer
- Opera
- Apple Safari

You can always find information on cookie management for other browsers by visiting the provider's website.
"Do-not-track" functionality "Do-not-track" is a functionality that allows visitors not to be tracked by sites and is available in most browsers, including: Firefox, Internet Explorer, Chrome, Safari, Opera.

Social media cookies
Surf Mama is present on the main social networks such as Instagram, Tik Tok, YouTube and Facebook.

More information
We hope we have answered all your questions. If you need any clarification, you can contact us by e-mail.
Email: info@surfmama.pt